Frequently Asked Questions

Get answers to the most frequently asked questions regarding Repairs, Maintenance, Modernization, and Installations.

We Answer Questions.
We Fix Problems.

Frequently Asked Elevator Repair Questions.

There are several warning signs that your elevator may need repair:

  • Unusual noises: Grinding or squeaking sounds could indicate a mechanical issue.

  • Slow performance: If your elevator takes longer than usual to move between floors, there may be an underlying problem.
  • Frequent breakdowns: Recurring malfunctions are a sign that your system needs professional attention.
  • Irregular floor alignment: If the elevator doesn't align properly with floors, this is a safety hazard that requires immediate repair.

When an abnormal smell is found in the elevator car, you should press the red emergency stop button on the control panel to stop the elevator and inform the elevator maintenance personnel in time.

Elevators are complex systems, and various issues can arise over time. Here are some of the most common elevator problems that may require repair:

  • Worn-out pulleys or cables
  • Malfunctioning control systems
  • Faulty door mechanisms
  • Overheating motors
  • Strange noises or vibrations
  • A common misconception people often have is that elevator maintenance and elevator repair are the same thing — they aren’t!
  • Elevator maintenance is a regular check with the aim of identifying any small issues, such as a blown light bulb before a bigger problem occurs.
  • If a maintenance check identifies a small issue, the technician may be able to solve it there and then. If your elevator does not have regular maintenance checks, not only will it be unsafe, but you run the risk of small issues becoming expensive problems. 

Frequently Asked Elevator Maintenance Questions.

  • Types of elevators: Hydraulic, traction, or MRL systems have different servicing needs.
  • Building size: Larger buildings with multiple elevators may require more comprehensive service.
  • Frequency of use: High-traffic elevators tend to require more frequent maintenance, which can affect costs.

We recommend regular elevator maintenance. The frequency will depend on usage and local regulations. We schedule periodic inspections to ensure that elevators are in optimal condition and to prevent unforeseen issues.

Yes. You are free to exercise your right. Third-party contractors generally charge less than the manufacturer. 

Without proper maintenance, elevators can experience more frequent breakdowns, jeopardizing user safety and elevator performance. At Valor Lift Elevators, we ensure rigorous maintenance to prevent these issues and provide you with peace of mind.

Elevator manufacturers and service providers recommend schedule monthly maintenance. Like your health check-up, this is general monitoring to know whether the components of the elevator are well in place and are performing at their best.

We service, repair, and maintain elevators installed by us. We offer affordable elevator maintenance plans to keep your equipment safe and in good working order.

Regular service is completed through an elevator maintenance contract; the cost of this will depend on the level of cover required, typically starting from basic cover to a more comprehensive cover with options to suit all budgets.

Frequently Asked Questions About Installation?

Yes, Valor Lift Elevators, LLC offers complete elevator installation services. For new construction or renovations, we provide professional advice and install custom elevators tailored to your requirements. We work with a variety of manufacturers and can recommend the best system based on your specific requirements.

Our Installation Process Includes:

  • Consultation: We assess your building’s requirements and recommend the most suitable elevator system.
  • Design: Custom designs to fit your building’s aesthetic and functional needs.
  • Installation: Our technicians handle the full installation process, ensuring everything is up to code.
  • Testing and inspection: Comprehensive testing and final inspections to guarantee safe operation.

Frequently Asked Questions About Modernization?

It is important to recognize when it’s time to upgrade your elevator equipment. Outdated, obsolete, and worn-out parts not only hinder your elevator’s overall performance but pose safety risks to those using the equipment. 

Yes, we provide elevator modernization services to upgrade older systems with the latest technology. Elevator modernization enhances both performance and safety, improving the overall experience for users. Modernization also helps reduce energy consumption, saving you money in the long term.

Elevator Modernization Benefits:

  • Increased efficiency: Reduces wait times and improves ride quality.
  • Energy savings: Upgraded systems are more energy-efficient, leading to lower utility costs.
  • Improved safety features: Enhanced emergency controls and safety systems.
  • Enhanced aesthetics: Modern cab designs and finishes to improve the look of your building.